Refund Policy

Effective Date: March 15, 2026

At V1X Marketing, we strive to provide high-quality digital marketing services with complete transparency and professionalism. This Refund Policy explains the conditions under which refunds may be requested and processed.

1. Services Covered

Our services include:

Landing Page Design
Website Design
Graphic Design
Social Media Marketing
Meta Ads Management
Google Ads Management
SEO Services

All services are delivered digitally through consultations, onboarding, project execution, campaign management, and online communication.

2. Refund Eligibility

Customers may request a refund within 3 business days of payment only if service delivery has not started.

Refund requests will be considered only under the following conditions:

Duplicate payment made by mistake
Payment processed, but service not initiated
Technical issue resulting in failed service onboarding
Cancellation requested before project work begins

3. Non-Refundable Services

The following services are non-refundable once work has commenced:

Consultation fees
Strategy sessions
Ad account setup
Campaign creation and management
SEO audits and optimization work
Graphic design work already delivered
Website or landing page development after project initiation
Any custom digital marketing service once execution has started

Once the client approves project initiation, onboarding, design process, campaign setup, or service execution, refunds will not be applicable.

4. Cancellation Policy

Customers may request cancellation before service execution begins.

Once work has started, cancellation may not be possible due to resource allocation, planning, and service commitment.

5. Refund Processing Time

Approved refunds will be processed within 7–10 business days to the original payment method used during the transaction.

Refund timelines may vary depending on the payment gateway provider and banking process.

6. Payment Gateway

Payments are securely processed through trusted third-party payment gateways, such as Instamojo, and other secure payment processors.

We do not store complete debit card, credit card, or banking information on our servers.

7. Dispute Resolution

In case of any service-related concerns, customers are encouraged to contact us first for resolution before initiating chargebacks or disputes through payment providers.

We aim to resolve all genuine concerns professionally and fairly.

8. Contact for Refund Requests

For refund-related requests, please contact:

V1X Marketing
Email: info@v1xmarketing.com
Phone: +91 8882905687
Address: Loni, Ghaziabad, Uttar Pradesh – 201102, India

9. Policy Updates

We reserve the right to update this Refund Policy at any time without prior notice. Changes will be updated on this page with the revised effective date.

We recommend reviewing this page periodically.

By making a payment on our website, you agree to this Refund Policy.